James Garnder, Innovation Lead at Lloyds, On The Future-Proof Bank

James Gardner, who is head of innovation and research at Lloyds TSB (See my story on him in Banking Technology is back in action with his innovation blog.

“Here’s the key idea: innovation needs not only a nice process to get things through a pipeline, it needs a set of tools that can forecast the likely shape of things to come and then optimise the innovation process accordingly. I make the point throughout that the innovation process  is itself a disruptive innovation in a bank. The degree to which it is successful is correlated with how well such processes are able to anticipate, and the book talks about how that can be done. It’s always surprised me how few innovation teams I’ve talked to in banks actually operationalise the process of thinking about what’s coming up.”

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Clarity in Contemporary Art – From a Canadian Economist, of all People

Confused about modern art? Intimidated by the beautiful young women sitting at the front desks of the all-white contemporary art galleries from New York to London? (See Peter Mayes’ mystery “Chasing Cezanne” for a hilarious account of the art world).

Don Thompson, who teaches marketing and economics in Toronto, London and Boston offers reassurance based on a year of research into the art market which he has turned into a book, “The $12 million stuffed Shark,” a reference to a Damien Hirst shark resold by London adman Charles Saatchi to Greenwich (CT) hedgie Steve Cohen.  This is an excellent combination of smart reporting with questions informed by a background in business and economics. Tired of trying to reach through long-winded tomes on the aesthetics of contemporary art? Here’s a welcome and information respite.

You can’t understand, or plain can’t stand, most of what you see? He finds that experts in the field of contemporary art think 85 percent of it is crap – they just argue over which 85 percent.

Whew. I was wondering if I was alone in skipping gallery after gallery in the big art warehouses in New York’s Chelsea. After a quick glance through the doors of most, I move on without ever entering.  What’s changed in the last decade is the location – I used to do this in Soho with a pretty visually sophisticated friend. I mean, she got weekly manicures and everything. We kept wondering what was wrong.

That intimidating receptionist? Apt to be an art grad whose father is a collector and got her the job. And the gallery? Four out of five contemporary art galleries close within five years, and 10 percent of more established galleries also go out of business. Only one artist out of 200 will ever get their work into the auctions at Christie’s or Sotheby’s. Thompson says London and New York each have 40,000 artists. Of those, 25 are superstars and about 300 are making a decent living. Whew…how do art schools ever persuade student to spend a couple of years and pay tuition to do it?

That puts a lot of the art world in perspective.

Still, the market is active. More than 100 museums have opened in the last 25 years, and each will want to acquire at least 2,000 works of art. Then again, with 40,000 artists in just two art capitals (And where is Paris in this equation? Good question. No mention of the Chinese villages which churn out copies or the growing leagues of accomplished Chinese painters – maybe in the sequel.)

Thompson shows how the art world overlaps with finance, although any reader of artinfo.com will know at least some of this.  Steve Cohen, of hedge fund fame, not only buys a lot of art, he provides auction house with insurance – a hedge – against the guarantees they offer major sellers. (see p. 137) Thompson wonders if traders like Cohen will try to time the art market – an intriguing point.

Despite some occasional attempts to regulate the market (auction houses do now have to say when a piece doesn’t sell) the auctions and dealerships pretty much run their own world as regulators fear that stiffer laws will send the business abroad. (For example, the Maastricht fair is a major event, but most of the deals are actually concluded afterwards, in countries that impose lighter tax burdens than the Netherlands.)

“The auction market, as one commentator described it, is a place where consenting adults can indulge in irrational private acts.”

Contemporary art is, or was, a fast-growing market.  In one auction, Thompson notes, a Francis Bacon painting at £5.5 million would have paid for two Monets, one Pissarro and a Cezanne auctioned the night before. Meanwhile, in an effort to beat the two top houses, Phillips de Pury has focused on contemporary art and sold more 21st century art that the other two houses combined.

Think these financiers who buy art are so smart? Thompson says that a Jeff Koons piece which brought $4 million at Sotheby’s in November 2006 could have been picked up from a dealer a few blocks away for $2.25 million.

The art market is in furious flux, with art fairs one of the weapons that dealers use against the auction houses. “In 2008 there were 2005 relatively major art fairs scheduled around the world, compared to 55 in 2001.” He has a great description of the way fairs work, with best buyers allowed in early. On opening night half the important work will sell in the first 30 minutes, and half of that in the first 15. Art Basel Miami Beach has become one of the biggest fairs in the world in just a few years, and it is sponsored by UBS. Thompson notes that 5,000 of the wealthiest people in America winter in Florida – which might account for some of its success. (See www.artinfo.com for coverage – I wrote about the photography and design satellite shows on artinfo two years ago and had a great time at the fair.) One result of the busy schedule is that artists don’t have time to be original – they have to churn out new work for their galleries and it can be repetitive.

He wonders whether auction houses will replace the dealers, since they can offer higher prices and lower commissions.

Does art make sense as an investment? No. “Eighty percent of the art bought from local dealers and local art fairs will never resell for as much as the original purchase price.”

“In the overwhelming majors of cases, art is neither a good investment nor an efficient investment vehicle.”

Fewer than half the modern and contemporary artists in a Christie’s or Sotheby’s auction catalogue 25 years ago are still offered at any major auction, says Thompson.

The book runs out of steam near the end. Thompson places Thomas Hoving at MOMA – he was at the Met, and he doesn’t probe the economics of museums in much depth. Still, he has interesting anecdotes. The Neue Gallerie in New York went from 800 visitors a day to 6,000 after Ron Lauder paid a reported $135 million for a Klimt painting.

While I can’t claim comprehensive knowledge of art books published in the last year, I would hazard a guess that this is one of the clearer explanations of what goes on in the world of studios, galleries and museums. Artinfo ran an interesting interview with Thompson on his predictions for the art market that is pretty interesting.

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Major Tech Innovation + Speculative Finance = Bubble – Carlota Perez

Technological Revolutions and Financial Capital is a slim (171 pages of text) book with a hefty punch. In it Carlota Perez charts major technological changes over two centuries that drew in massive amounts of speculative capital, created a bubble that then burst, and then continued in a quieter fashion to spread through the world drawing on production capital. She is Visiting Senior Research Fellow at the Judge Business School of the University of Cambridge and is also affiliated with the University of Sussex and a number of other institutions. 

She says hers is the first account of bubbles and panics to link technology innovation to capital. Joseph Schumpeter, in his accounts of business cycles, devoted a lot of attention to financial capital, but his followers “strangely” seem to have missed this, she adds. 

Her examples of technological innovations are: 

The Industrial Revolution, Britain, 1771

Age of steam and Railways, Britain, spreading to America, 1829

Age of Steel, Electricity and Heavy Engineering, USA, Germany, Britain, 1975

Age of Oil, the Automobile and Mass Production, USA, Germany then Europe, 1908

Age of Information and Telecommunications, USA spreading to Europe and Asia, 1971

 They move in roughly 50-year segments, similar to Kontratiev long waves, but she brings the technology revolutions into the account, while he is completely economic.

 (I looked for the telegraph, which was sometimes mentioned as a world changer bigger than the Internet – she has it with the Age of Railroads, which makes sense because the lines ran along the rails and were often used to coordinate train schedules.)

Each new surge of innovation dramatically lowers cost and has a widespread impact on the economy, society and politics.  Until the 1980s, she says, the best form of organization to support mass production was the centralized pyramid, but with the advent of computers and the Internet, that structure appeared rigid and clumsy. And along came Michael Hammer and James Champy with their books on how to re-engineer the corporation.  

Configuring institutions around the technology advances often takes a decade or more and is accompanied by a lot of turmoil, she adds. 

“The full unfolding of its wealth-creating potential at first has rather chaotic and contradictory social effects; it later will demand a significant institutional re-composition.” The Big Bang, a period of years or decades which she calls Installation, pulls in money through market frenzies. It is often followed by a recession which leads to demands for change – sometimes violent — which in turn leads to a calmer Golden Age she calls Deployment with new regulation, business practices and standards adapted to the new technology. Once a technological surge is widely adopted and spreads out globally from its source, the way is open for the next wave of innovation.

 

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Archiving Some Older Material

After discontinuing blogging at techandfinance.com I took some of my favorite material and I am not posting it here on a WordPress blog…so you may notice that some of it is — not dated — let me say is has a certain slightly historical flavour. But reading it again makes me think I should go back to some of these sources and see what they have been up to since. My most recent work is at my Forbes blog, http://blogs.forbes.com/tomgroenfeldt and I continue to write for Banking Technology in London, which is online at www.bankingtech.com. Always happy to get feedback from readers.

 

Tom

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Booking the Financial Crisis with Philip Augar

If you want to understand the current banking crisis, start with Philip Augar whose latest book about investment banking, Chasing Alpha, covers the crash and its causes. 

Augar has a doctorate in history, although his recent books don’t mention it. As I recall from The Death of Gentlemanly Capitalism, he sort of stumbled into banking, and then thrived. He led NatWest’s global equity business and eventually became treasurer of Schroders. So he brings professional research and writing skills along with an insider’s view of the City and Wall Street to his books. 

In Chasing Alpha, he depicts an England and America that had gone money mad. UK household debts soared, Americans piled into houses they couldn’t afford using subprime mortgages with cursory or no credit  checks, and New York investment banks acted like giant Hoovers, sucking money out of unsupervised mortgage brokerage operations and bundling it into mortgage-backed securities that they stashed off their balance sheets in Special Investment Vehicles (SIVs) which they “insured” through credit default swaps, all approved by the credit ratings agencies. The net result was to make Bernie Madoff look like an underachiever.  

The historical facts make up a critical take on banking, as he recalls city scandals such as Guinness, Blue Arrow, BCCI, Maxell and Polly Peck.  Asset managers, meanwhile, seriously underperformed the FTSE. It is a highly unoriginal sin in investment banking to confuse good luck with talent, but the run of exceptionally benign market forces from 1997 to 2007, a good talent pool, and support from New Labour made the City a highly profitable place to work and led bankers to think they fully deserved their stratospheric pay. 

In 1996, Gordon Brown pushed back against Tony Blair’s idea to promote a stakeholder economy, as promoted by The Guardian’s Will Hutton. Blair told an audience in Singapore: “It is surely time to assess how we shift the emphasis in corporate ethos from the company being a mere vehicle for the capital market to be traded, bought and sold as a commodity, towards a vision of the company as a community or partnership in which each employee has a stake.” Brown poured cold water on the notion and New Labour went with the shareholder view, the view which GE’s ex CEO Jack Welch recently derided in a statement to the FT: “On the face of it, shareholder value is the dumbest idea in the world,” he declared to a stunned world.” 

Something of a missed opportunity there, perhaps one to revisit in determined next moves in governing the economy.  

This wide-ranging account includes a reasoned discussion of private equity and concludes that it plays a relatively small, and relatively benign role in the economy. Here I think he is too kind. Businessweek did a piece on the way private equity firms strangled a regional US chain, Mervyns by stripping its assets, sucking out $400 million in cash, renting back the real estate at high rents, and putting 30,000 people out of work, many with no severance and unpaid vacation time. (Admittedly this is partly the result of horribly inadequate labour laws in the US)

He cites Gordon Brown’s Mansion House speech in June 2007, just before becoming Prime Minister, and its by now well known praise for The City. (London has enjoyed one it its most successful years ever, for which I congratulate all of you here on your leadership skills and entrepreneurship” was just part of it). The larger point he makes, one also made by BBC reporter Robert Peston in “Who Runs Britain”, is that New Labour bowed before The City – or at least it did once Brown persuaded Blair that the Stakeholder route would not work. 

At the same Mansion House event, Bank of England Governor Mervyn King noted that excessive leverage is the common theme of past financial crises. “Are we really so much cleverer than the financiers of the past?” he asked.

Augar notes the leverage used by investment banks

Goldman Sachs 24:1

Morgan Stanley 25:1

Lehman 32:1

Bear Stearns 33:1

This is the sort of leverage more commonly associated with hedge funds than banks.

Great while the market was going up, but when the market turned, it moved fast. In October 2007 Stan O’Neal left Merrill, Chuck Prince at Citi followed in November, and in January Jimmy Cayne was gone from Bear Stearns. Over the same period England was creating and expanding rescue packages for its banks.

The failure was system-wide, Augar concludes.  Could the CEO of HBOS have announced that everyone else was wrong and he was scaling back? As at least one senior executive has told journalists, if he had cut back on the leverage he would have been replaced.

While Chasing Alpha has the value and shortcomings of a book produced as the crisis moved along (Augar notes that Sir Fred Goodwin left RBS with no leaving package; apparently his pension hadn’t hit the papers at the time of publication) my favorite of his books is The Greed Merchants, which came out in 2005. 

Here he notes the incredible growth in profitability in the securities industry from 1973 to 2000, four times the growth of corporate profits.

It became accepted practice for employees to take half the revenues of firms which had gone public. 

Augar is the only analyst I have read who offers an industry wide view on the reason – he says the securities business is a cartel with a few players who maintain oligopolistic pricing (IPOs fees in the US have stayed at 7 percent persistently) and the high payouts are a way to mask the huge profitability of the firms. (They are almost immune to business-changing lawsuits because all the firms with the depth to handle such a lawsuit work for the Wall Street firms). 

The financiers are among the leading political donors, and the political leaders on both sides of the Atlantic feared to annoy the bankers.

“Washington and Westminster had so much riding on Wall Street and the City that they could not and cannot afford to upset them.”

Investment banks concentrate power and knowledge through an integrated model of trading, sales, research and corporate banking. Augar says the largest banks know more about the world’s economy than any other organizations, because they are plugged into the markets for equities, bonds and commodities and talk constantly with leaders of the largest corporations – just 200 CEOs are regular users of investment banking services and the total number of clients globally, if you include occasional users, is no more than 1,000, he says.

Perhaps most damning is Augar’s conclusion that the US-UK investment banking model is actually bad for the economy. The banks enabled the waves of corporate corruption, such as Enron and Worldcom, in two decades they took more than $150 billion out of capital markets through abnormally high compensation, an amount that could certainly help plug the pension deficits in the two countries, and they have promoted mergers which made sense only in accounting rules while destroying value.

His conclusions? The integrated model has to be broken up – that’s the only way to alleviate the inherent conflict of interest between advising clients and making a proprietary profit on trading. Second, advising clients and then profiting from the mergers and acquisitions leads to conflicts for both banks and CEOs.

CEOs of companies are no match for fast-talking bankers, he says, and the bankers were able to dangle life-changing rewards in front of them in return for deals that actually destroyed value.

Advice should come from fee-charging advisory firms which do not handle deals. Deposit taking institutions should be separated from securities trading, and lending banks should keep the risk on their balance sheets, although he doesn’t specify whether this means keeping the entire loan. Investment banks would become providers of liquidity as pure trading houses.

This might lead to less liquidity and an increase in the cost of capital, although that isn’t certain, he adds, but such as system would be transparent and free of conflict of interest.

“Tinkering with the rules did not work in 2003 and it is doubtful it will make a lasting difference in 2009. Unfortunately, more tinkering is exactly what is being discussed at the time of writing.”

His first book on the City, “The End of Gentlemanly  Capitalism,”  showed the way clubby and somewhat outdated City firms were taken over by Americans, Swiss and German banks. The Americans in particular brought highly professional management, meritocracy in hiring and promoting, the ability to cross-subsidise London from New York, plus, of course, and the ungodly habit of working through lunch. (It too is an excellent book and easy to read).

All three books are valuable for understanding how we got to this point and where we can go from here. Augar has appeared more recently in the Financial Times where he had a recent article saying “It is time to put finance back in its box.” 

“Unless governments in America and Britain really open themselves up to new ideas, emerging economies in Asia and mainland Europe, places where alternative economic and corporate governance models do exist, will seize the initiative and redefine the global agenda.”

He told Joe Nocera of the New York Times that

…he believes that the regulatory environment helped bring about the “Americanization” of the City of London, and that it was ultimately ruinous. All the big American investment banks raced to London — which they saw as a place to do business not just in Britain but all over the Continent. After the abolition of Glass-Steagall, the commercial banks came roaring in as well. 

“Gordon Brown instituted a lot of pro-City policies,” Mr. Augar said. “He cut the capital gains tax. He combined about nine different regulators into the F.S.A.” — the Financial Services Authority — “which adopted something it called ‘proportional regulation.’ ” Mr. Brown himself had a more apt phrase: “light touch regulation,” he called it. In other words, he consciously aligned regulation in Britain with the free-market, deregulatory approach being promoted by Mr. Greenspan and Mr. Rubin.

Nocera, after a quick tour of London talking to finance experts, concludes that Britain faces a bigger problem than the US because financial services has been such a large part of the national economy.

“The country is drowning in debt. Mr. Brown’s Labor government is running large deficits in an effort to stimulate the economy.

“If that, too, sounds like the response of the Obama administration to the financial crisis, it is indeed quite similar. Here’s the big difference. New York is a big city in a big country, and our national banks, as big as they are, are much smaller as a percentage of gross domestic product. London is a big city in a small country, and during the bubble, its banks became truly immense, outsize really, given the size of the country they operated in.”

But Britain can’t regulate alone, he adds.

“…although no one will say this out loud, Britain can’t regulate unilaterally anymore — it is simply too dependent on American institutions. Its regulatory response will be to mimic whatever the Obama administration decides to do. 

Nocera also caught up with Martin Wolf the Financial Times who told him “If regulation is transformed in London it is because of what the U.S. does,.The U.S. will say, ‘You are to follow us.’ We now have no regulatory autonomy.”

Are political leaders in the US, UK or Europe up to the challenge? I doubt it.

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Can this book really be 20 years old?

I found a copy while visiting and have read it again — still as hilarious as I remember, but in hindsight it seems even more on target.

Visiting a Geneva money manager who handled a mere $86 million, he was told the manager had dealt with 285 different investment banks in the last year.

“And they are all the same,” said the manager.  So much for the importance of keeping the too-big-to-fail global institutions intact.

“In other words, the whole idea of globalization was a canard. The brave new world of advanced communications and a single worldwide market for capital did not necessarily imply that a small handful of investment banks such as Salomon would dominate the world. It meant that money bounced more freely around the globe. But there didn’t seem to be the same economies of scale in handling that money as in, say, frozen green beans.”

And this was, as I noted, 20 years ago.

Lewis also has the launch of mortgage-backed securities. government guarantees — Ginnie Mae before Freddie and Fannie — and an S&L bailout that allowed the home lenders to deduct current losses against taxes paid in the previous 10 years.

It’s kinda like the $33 billion tax break that US homebuilders recently received from Congress, as reported by Gretchen Morgenson.

“On Nov. 6, President Obama signed the Worker, Homeownership and Business Assistance Act of 2009 into law, extending unemployment benefits by 20 weeks and renewing the first-time homebuyer tax credit until next April.

“But tucked inside the law was another prize: a tax break that lets big companies offset losses incurred in 2008 and 2009 against profits booked as far back as 2004. The tax cuts will generate corporate refunds or relief worth about $33 billion, according to an administration estimate.”

She added:

“Before the bill became law, the so-called look-back on losses was limited to small businesses and could be used to counterbalance just two years of profits. Now the profit offset goes back five years, and the law allows big companies to take advantage of it, too.”

Good value for lobbying dollars. Major homebuilders spent $200,000 or so each on lobbying for the tax change and expect to make $200 million to $450 million. from the change in law.

It is always a delight to watch the free market in action. More details in Liar’s Poker about how far back this goes in the mortgage business.

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Krugman is skeptical about the financial services industry

“That’s everybody’s challenge: come up with a clearly beneficial example of financial innovation without mention A.T.M.s, and no one can do it. If there are arbitrage opportunities and you’re able to spot them a few seconds before anybody else, you can make a lot of money, but there’s no actual social gain from doing that.”

Good profile, and amazing to see how late he was to become interested in politics – he was mostly interested in problem-solving in economics and worked in Reagan’s Council of Economic  Advisers. He is pretty critical of some people in politics. Don Regan, Reagan’s Secretary of Treasury “was not that bright.” And he can’t stand Robert Reich or Lester Thurow (known among economists as Less than Thorough) for glib assertions and inadequate thought.

The profile shows the distance between economics and finance, and corporate governance, for that matter and he was critical of Obama, his last choice among the Democratic candidates, for all his sentimental feel-good stuff.

And he is a science fiction fan.

“If you read other genres of fiction you can learn about the way people are and the way society is, but you don’t get very much thinking about why things are the way they are, or what might make them different. What would happen if.”

Economics, he learned at Yale, was a way of making sense of the world.

If you read Krugman, whether you love him or hate him, you should find this interesting.

Also see the author’s live chat with Krugman.

From the interview:

“Government isn’t nearly as bad—or the private sector nearly as good—as it’s often portrayed. I know I lot of very good, very hard-working government employees; and while I don’t work for a large corporation, I do read Dilbert.”

 

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