Most Merchants Unprepared For Today’s Credit Card Liability Shift

From the survey numbers on how many merchants are ready to accept credit cards with EMV chips in them, you might think this is a new development spring on retailers, instead of an effort that has been in the works for years and postponed several times.

Starting Oct. 1,  credit card companies will no longer take the liability for any fraud — if the fraud occurred because a merchant didn’t use EMV when it was available on the card, the merchant eats the cost.

The rollout of EMV, which stands for the major credit card issuers — Europay, MasterCard and Visa — is not entirely smooth; nearly two-third of consumers haven’t received an EMV card yet, and 30 to 40 percent of merchants aren’t aware of the deadline.

In addition, the cards are used differently from swipe cards. Consumers have to wait until the sale is tallied and then insert the card into the reader, where it communicates with the card company and trigger an authorization. Or not, as the case might be. In any event, it is a little slower than a quick swipe and consumers will have to be educated in how it works.

Contrary to some news reports, the chip cards won’t require a PIN code in most cases. The card companies decided to go with chip and signature out of fear that a PIN requirement might relegate their card to back of wallet.

Payment experts think that PINs, widely used with credit around the rest of the world, will be adopted eventually, although the rise of paying through mobile phones with a thumb print for authentication, may push aside the need for PINs.

At the Chicago Fed’s Payment Symposium last week, one participant said he’d talked to a merchant who was going to skip EMV during the holidays because it was too slow. Some payment terminals will not allow a merchant to swipe a chip card but all terminals accept the magnetic swipe for cards that don’t have chips.

As the POS payments become more secure, card companies are looking for an increase in card not present fraud —ecommerce by phone and internet where using fake or unauthorized cards to buy goods or gift cards is a popular end run around the improved protections at registers.

Aon, the insurer, says it can take up to six months for a merchant to prepare for EMV, including acquiring the necessary certifications as well as covering costs for purchasing, buying and installing the chip readers.

Retailers will need to continue to spend significant time and resources training their staffs on how to interact with consumers, educate them and attempt to build the habit of “dipping and waiting” warns Gemalto, a global player in cards and card readers.

Capital One’s survey found that: Only 32 percent of Millennials report being aware of the changing regulations around EMV, compared to 46 percent of total respondents …and of the 43 percent of respondents familiar with EMV, chip, or PIN-enabled credit cards, only 34 percent currently accept them as a form of payment

Ovum, the financial consultancy, couldn’t help sounding a big snarky when it reported that 30 percent of merchants had never heard of EMV, 5 million businesses aren’t ready for it, but “Despite this ignorance, 54% of merchants report that security is a top concern.”

The consultants don’t think merchants have much choice.

““Many merchants are reluctant to invest in EMV, but they need to understand it is an industry standard and there is no real alternative. Reluctance to invest today will only increase exposure to risk for a shift that will eventually have to be made anyway. Despite the growth of mobile, it’s still decades away from fully replacing cards.”

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Branch Banking Is Changing

Tellers using tablet — are they a security concern? How do you defend a network connecting multiple widely dispersed branches, and what is BiModal IT? See the online discussion with CenturyLink Financial Services where Roji Oommen, managing director of financial services answers these and other questions.

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Calypso Signs Global Sales Agreement With SAP

Calypso Technology has signed a global agreement for SAP to resell Calypso cross-asset, front-to-back treasury and capital markets platform as two solution extensions to the SAP application set: the SAP Capital Markets Trading solution by Calypso and the SAP Capital Markets Treasury solution by Calypso.

“This partnership unites best-in-class commercial banking and capital markets solutions to deliver outstanding benefits to clients,” said Charles Marston, chairman and CEO of Calypso Technology. “As a result, customers can benefit from greater automation provided by proven technology, which can lead to increased efficiencies and reduced TCO.”

Calypso’s platform integrates with SAP Advanced ServerEnterprise (SAP ASE) and complements SAP’s financial services portfolio for capital markets. The combined solutions allow customers to reduce the total number of systems in use, simplify their architecture, streamline processes and improve efficiency while lowering the total cost of ownership.

“SAP already has a large base of customers using SAP solutions for capital markets, including SAP ASE, core platforms for integrated risk and finance, and the SAP HANA platform,” said Ross Wainwright, global head for financial services at SAP.

The Calypso platform is used by more than 200 financial firms and 34,000 capital markets professionals and the company is a leader in the Gartner Magic Quadrant for trading platforms and for the sixth-year running. Calypso is also the number one selling treasury and capital markets solution in the 2015 IBS Sales League Table.

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Traxpay Wins International Awards For Ecommerce

Traxpay, pioneer in business-to-business (B2B) Dynamic Payments, today announced that its CEO, John Bruggeman, was named “Gamechanger of the Year (Fintech)” by ACQ Magazine. The magazine and its 119,000 readers also named Traxpay’s B2B Dynamic Payments Platform “2015 B2B Payments Platform of the Year.” The leading monthly publication annually honors “industry leaders, eminent individuals, exemplary teams and distinguished businesses, which we believe represent the benchmark of achievement and best practice.”

In its 10th year, the ACQ5 Global Awards calls on its readership of senior executives from around the world to put forth nominations to seek out “experts whose intimate knowledge and expertise in the cultural, financial and legal arenas are redefining our industry,” according to Jake Robson, Group Editor of The ACQ5. “The 2015 ACQ5 Global Award winners represent the best of breed in the industry and have earned these honours by standing out in a group of very impressive finalists.” Nearly 33,000 nominations were put forth by the magazine’s readers who were encouraged to base their decisions on experience, value for money, and responsiveness. From this, the judging panel derived a numerical rating from 1 – 5, shortlisting only nominees receiving an average 4 star or better rating.

“The stream of positive industry recognition we have received since leaving stealth mode in late 2012 continues to reinforce our belief that our B2B Dynamic Payments solution is delivering value to the market and transforming the way companies do business in today’s competitive environment,” said David Desharnais, CMO and SVP of Products at Traxpay. “We are honored to be recognized by ACQ5 for driving long awaited innovation to B2B payments and transactions, and to have our CEO John Bruggeman be named Gamechanger of the Year for Fintech.”

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Julius Baer Selects Temenos For Tech Refresh

Julius Baer, the Swiss private banking group, which plans to  to progressively renovate its IT systems, will undertake the project with Temenos. The bank’s  program will begin with core system replacement, using the Temenos T24 platform to be used as the hub for the bank’s operations in Asia. After that, Julius Baer will progressively modernize its systems across the front and back-office.

Julius Baer is the leading Swiss private banking group, with a focus on servicing and advising sophisticated private clients in global wealth management through 50 global locations. After Asia, the bank expects to use Temenos for core banking replacement across multiple additional sites, including Europe, and to develop its next generation multi-channel private wealth solution.

Julius Baer considered Temenos’ technology to be the best fit for its IT strategy. The goal of the modernisation programme is to improve the bank´s clients’ service experience, to increase operational efficiency and to become more agile.

“Regulatory burdens are rising at the same time as customer expectations are changing,” said David Arnott, CEO at Temenos. “Julius Baer has the right strategy: to build a scalable, highly-automated IT platform for back-office operations with decoupled, cutting edge front-office capabilities that enable it to build rich, interactive and personalized experience across customers’ preferred channels” .

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SAP’s Powerful HANA Analytics Link To Esri

SAP is linking its powerful HANA platform to geospatial services from Esri to enable companies to make better decisions about locations for physical assets, like locating gas pipelines away from residential buildings.

“We have built a custom application on SAP HANA that helps us identify high-risk gas pipes in close proximity to residential buildings. In the past, this analysis took three and a half hours using our legacy database,” said Pieter Den Hamer, Big Data BI Strategy Manager, Alliander. “Now with spatial processing in SAP HANA, we can answer the same question in two to three seconds, allowing us to perform ad hoc asset management, reduce potential outages and avoid catastrophic failures. We can literally say we are saving lives with SAP HANA.”

“By working with SAP Consulting we were able to integrate financial, real estate and contract data from SAP applications with GIS data from our Esri ArcGIS system,” said Erik van Os, Project Planning and Control, Land Management, Province of Noord Brabant in the Netherlands. “By geographically-enabling our business data using the GEO.e service from SAP, we have improved the efficiency of our business processes and reduced integration costs.”

With the GEO.e framework delivered by SAP Consulting, spatial data is embedded into business processes, helping to enable users to visualize business data about land parcels, buildings, assets or work orders on maps from within an SAP application. Geo-enabled business applications include the SAP Enterprise Asset Management solution, the SAP Linear Asset Management application, the SAP Real Estate Management application and the SAP Customer Relationship Management application, which help organizations in industries such as utilities, oil and gas, mining, transportation, public sector and agriculture to become more efficient.

The features announced at the Esri conference in San Diego also include real-time mobile solutions which could help emergency response or military users.

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FCM 360 Signs with Equinix in Tokyo

 FCM360’s Low Latency Financial Cloud hosting service is now available to brokers and traders at Equinix TY3 in Tokyo – one of the largest foreign exchange hubs in Asia.

As one of the leading financial systems infrastructure providers in the world, FCM360 ( has significantly enhanced its service and value to Asia’s foreign exchange (Forex) trading community with the addition of enhanced cloud hosting to the Tokyo-based TY3 datacenter.

In addition to providing connections to Japan’s two largest financial exchanges –Tokyo Financial Exchange (TFX) and Tokyo Commodity Exchange (TOCOM) – TY3 offers Forex traders and brokers colocation facilities at a major peering and Internet exchange point for the Asia-Pacific region. “FCM360 is the first managed services provider in Asia focusing on turnkey products to help FX brokers and liquidity providers. The hosting services help FX traders located in Asia improve executions and access to market pricing by providing low latency connections back to New York and London for liquidity and pricing,” explained Jubin Pejman, managing director of FCM360.

In making the announcement, Pejman said, “Our adding hosting solutions in TY3 opens up the Asian marketplace for all of FCM360’s Forex broker clients and select Electronic Crossing Networks (ECNs), as well as bridge providers wishing to install services and software near the world’s fastest-growing Forex market.”

To further support its growing Asia-Pacific client base, FCM360 also added Mandarin Chinese and Japanese language support at its 24/7 Network Operations Center located in the United States.

The TY3 data center location provides access to the same products, hardware services and dedicated technical support available to FCM360 clients at NY4, LD4, and CH2. Clients who access services from FCM360 in TY3 also gain access to the FCM360 Global Network that offers the fastest connections between Shanghai, Hong Kong, Tokyo and Singapore back to New York and London using the FCM360 Micro Point of Presence (POP) services designed for FX brokers and traders.

Additionally, FCM360 provides POPs, Client Onboarding Service, VPS Solutions for broker clients and MT4 Broker Hosting in NY4, LD4 and TY3.

FCM360 introduced Micro-POPs in late 2013. With Micro POPS Asian clients can access North American Forex markets without having to use standard Internet connections for pricing and liquidity that often result in poor executions. TY3 further increases the opportunities for clients in Asia to expand their trading capabilities knowing that they are actively trading with the best proximity possible to liquidity providers and market makers in the Asia-Pacific region, according to FCM360.

FCM360 established its dominant position in the market through innovation and by offering a higher level of service and reliability at a lower cost than the competition. Additionally, FCM360 has responded to the growing trend toward moving foreign exchange trading offshore, due largely to government regulations, by centralizing its Europe, Middle East and Asia (EMEA) activities in its London office.

In addition to providing managed services and hosting to Western and Eastern European clients, the London office also oversees FCM360 activities in Hong Kong, Shanghai, Singapore, Seoul, Cyprus, India, Poland, Turkey and Russia as well as in South Africa.

FCM360 ( is the financial systems infrastructure strategy & implementation company. Services include proximity hosting for high frequency trading, low-latency trading, automated trading, algorithmic trading and exchange connectivity. In addition to serving traditional FX markets in North America and Europe, FCM360 products and services provide high-speed, low-latency trading to brokerage firms and traders in Moscow, Cyprus, India, Hong Kong, Tokyo and throughout Southeast Asia and South Africa.

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