Temenos Experts on Open Banking’s Impact on FIs and Fintechs

Open banking is forcing banks to rethink their business models and decide whether they want to be manufacturers or distributors of financial products or both, said Kanika Hope, Chief Strategy Officer at Temenos.

Europe is ahead of open banking regulations, so it was interesting to hear Hope and banking consultants and the tech lead at Blueshore Financial in Canada discuss the concept and what it means for FIs and fintechs. Temenos has operated an app store for several years, a concept that is slowly expanding among some fintech challengers in the U.S., although not among the legacy core systems vendors

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Advocate For The Poor For OCC?

From today’s American Banker:

By Brendan Pedersen     2 min read
Mehrsa Baradaran, a University of California, Irvine, professor and former banking lawyer, has worked hard to close the racial wealth gap and could further such goals as head of the Office of the Comptroller of the Currency, wrote 34 caucus members in a letter to President Biden.

She’d be an interesting choice. While a lot of people in banking talk about making banking more accessible, she points out for a lot of people the problem is they don’t have enough money — pretty basic. I wrote about her book How The Other Half Banks” (https://www.forbes.com/sites/tomgroenfeldt/2018/05/03/american-banking-misses-nearly-half-the-country/?sh=654a2d5f6742)

Fees are part of the problem, especially NSF, bounced check fees, which could be eliminated as some all digital banks have done, and certainly could be a few cents to reflect actual costs in a digital era. The Fed’s slow development of real-time payments, which they allowed the big banks to stall for several years at an estimated cost to consumers of about $10 billion a year, also does the poor no favor. And the Fed could require payroll payments to be made available real-time — again, several digital banks make them available 2 days before the payment.

Anyway, she’s be a great choice for OCC.
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Hey Robin Hood, Where’s Little John? And Is GameStop The Sheriff’s Anti Deer Poaching Squad?

From Twitter:

Robin Hood@robinhood· Lovely to have all these new followers .. can we just check that you know that you’re following The World Wide Robin Hood Society in Nottingham and not the Robin Hood App .. if so .. a big welcome from Sherwood.

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RIP Simple, the innovative banking site

I was sorry to have to write about BBVA shutting down Simple, and Azlo. Josh Reich, a co-founder, said he was amazed at how complex American banking was compared to his native Australia, and it seemed designed to confuse users and drive up fees. The banking service certainly had its fans as I explain in my Forbes article:


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Trulioo Makes The World Economic Forum Pioneers And CNBC Disruptor 50 Lists

Trulioo, a global identity verification company, has been selected as one of the World Economic Forum’s Technology Pioneers and was also named to the CNBC Disruptor 50 list for the second time.

Trulioo’s mission is to provide verifiable identities for everyone to advance financial inclusion while building trust online, the company’s release said. It can verify the identity of more than 5 billion individuals, plus 330 million businesses around the globe, introducing a new abbreviation in a crowded field — KYB or Know Your Business.

Or, as the company says on its web site, “Don’t Stop Your Business at the Border.”

It provides secure access to hundreds of identity networks around the world to help meet compliance requirements, mitigate the risk of fraud, and increase trust and safety online. And it uses advanced technologies including OCR, AI and natural language processing to do it efficiently.

Its missions is to build a framework of trust that powers a trustworthy, safe and inclusive digital system that is not constrained by geographic borders.

As a WEF Technology Pioneer, Trulioo will be invited to participate at World Economic Forum activities, events, and discussions throughout the year. Trulioo will also contribute to Forum initiatives over the next two years, working with policymakers and private sector leaders to help define the global agenda on key issues.

“Today’s digital economy is increasingly complex, said Steve Munford, the company’s CEO. “Between the growing mobile adoption in emerging markets, varying regional compliance requirements and the heightened fraud landscape, it’s important for businesses to take the necessary steps to enhance and optimize identity verification and fraud prevention processes.”

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Banking And Walter Bagehot — Smart Lessons From A Leading Victorian

Bagehot — The Life and Times of the Greatest Victorian. By James Grant. 334 pages. $29.95

What a match-up: James Grant, financial journalist and in modern terminology a public intellectual, writing on Walter Bagehot, who might qualify for that nomenclature today but was “just” a banker, editor of The Economist, and advisor to some of the leading statesmen of 19th century England.

Grant is suitably impressed by Bagehot’s stunning productivity — 5,000 words a week for The Economist, plus essays on luminaries ranging from Gibbon to Shelby. However, Bagehot might not get awards for work/life balance. In Bagehot’s writing after the Panic of 1857, Grant cites a longish passage and notes that ”Few better observations of the cycle of bankerly feast and famine have ever been written.” But, he adds, this was in a love letter.

The 19th century was a period of great change and a shift of power from the landed aristocracy to the merchant and industrial classes. Bagehot wrote about the reform of 1832 where some in Parliament actually voted to eliminate the infamous pocket boroughs, even at the price of putting themselves out of office. The reforms were overdue — cities like Manchester and Birmingham with growing populations didn’t have any representation. But the reforms had another consequence…those boroughs were sometimes home to a class of elevated statesman who were spared the ordeal of having to face the voters and at least a few contributed wisdom to the debates of the day, Bagehot wrote. The reform destroyed some intellectual constituencies.
The radical Irish journalist E.D.J. Wilson wrote in his obit of Bagehot: “His friends used to say of him, and there was a little exaggeration in the saying, that for a dozen years at least he was an unofficial member of every Cabinet, Conservative as well as Liberal, which has governed these kingdoms. Successive Chancellors of the Exchequer and Secretaries of the Treasury called him into their counsels as a matter of course. And the most illustrious of the statesman who thus consulted a journalist without a place in Parliament or any strength of party connection, would be the first to acknowledge how much they owed to the ‘white light’ of his pure and clear intelligence.”

Ironic then the Bagehot’s Stuckey’s bank sold to what eventually became part of National Westminster Bank, which was acquired by The Royal Bank of Scotland (RBS) which failed — at a cost to taxpayers of approximately £45.5 billion.

Grant notes the Bagehot’s world was one of institutionalized discipline while today’s world — one of paper currencies, floating exchange rates, enormous budget deficits and government policies to protect both investors and depositors against the consequences of banks’ mismanagement — is largely one of institutionalized indiscipline.

In financial journalism, “Bagehot was a superior commentator, thought a middling seer — for every financial writer must squint into the future… HIs attitude was perhaps too cautionary in the short term, and much too complacent for the long term. He worried too much about the single gold reserve and not enough about the distant adverse consequences of government control in banking and credit.”

Grant draws some broad historical comparisons:

“The interplay between money and credit was the source of the recurrent cycles of boom and bust that bedeviled the nineteenth century and continues to plague and mystify the 21st.”

And in some cases Grant makes his commentary just by direct quotation:

“In all customary societies, bigotry is the ruling principle. In rude places to this day, anyone who says anything new is looked on with suspicion…one of the the greatest pains to human nature is the pain of a new idea.”

Sound familiar?

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Low-Code Can Compensate For Shortage Of Programmers In Financial Services

The financial services industry needs to use low code development because it doesn’t have the time or the people to create services the old fashioned way, says Omar Arab, vice president of business development at Veritran. The company provides a low-code solutions to write front-end customer-facing apps. Its code runs at 50 banks with 40 million users and processes 10 billion transactions a year, he said.

“Our customers don’t need to write code, which is a good thing because the industry needs speed to market and secure applications. With Veritran, it takes five minutes to build a wallet, for example.”

The company has development centers in Colombia and Argentina. Arab said it is easy for non-technical business users to build customer centric apps very, very fast.

They will need to as banks pursue digitalization — the clumsy term for moving from legacy platforms designed for paper processes to using digital front office apps such as digital wallets that can interact with business and retail customers.

“Digital transformation is the key, and the digital transformation journey is culture, not technology, Arab. “People need to put focus on one wallet or one digital banking solution. It is impossible to take six months to build one app for a channel — you need to take no more than weeks.”

Veritran has APIs to connect to legacy systems on-prem or to new applications that reside in the cloud, he added, whether they are run by Tier One banks, smaller banks, credit unions or fintechs.

Users including BANORTE, the second largest bank in Mexico, and BBVA in Colombia.

“BANNORTE has 5 million users in our wallet in digital banking, BancoEstado in Chile has been interested in this solution because its focus is financial inclusion. They have three million users in our wallet.”

The bank won the Celent’s 2018 award Model Bank: Financial Inclusion for its app, PagoRUT, “an extremely popular mobile app that allows customers to send and receive payments for free, both in person and remotely,” according to Celent.

“The problem in financial industry is core banking runs on old legacy system and they need to change,” said Arab. “To change the front end is easy — it takes weeks; for the core banking they need more time and more development.”

Although low-code has seen a surge in popularity, both in API stores like Temenos’s and in companies such as Kony, which was bought by Temenos and in Outsystems.
Kony and Outsystems are in Gartner’s Magic Qudrant.

Arab said that Veritran has been low-code since its inception.

“The company to started 15 years and has been low code always,” he said.,”Veritran is the only company with low code that is 100% focused on the financial industry.”

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Volante Offers SWIFT Message Validation on AWS

Volante Technologies, a global provider of messaging and payments technology both in-prem and in teh cloud, today announced it has launched financial message validation on the cloud, available as an Amazon Machine Image (AMI) on the AWS Marketplace.

Like other cloud-based services it offers, Volante’s new validation offering is available as a microservice to any users looking to test their SWIFT Standards Release (SR) 2019 messages ahead of go-live on November 17, 2019.

The validation service provides APIs for validating messages, ready for applications to use. In addition to the validation process, Volante’s service returns a list of errors encountered for any invalid message. This information helps reduce the frequency and severity of formatting errors, and minimizes the risk of rejected messages. 

The cost for the service is based on hourly use rather than by message count or data usage.




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Helping Employees Avoid Late Fees, Bounced Checks And Pay Day Lending With Their Own Money

PayActiv gives workers access to the money they have earned without requiring them to wait two weeks for their paycheck, said Safwan Shah, the company’s CEO. It advances the money and then is reimbursed by the employer when checks or direct deposits are issued.

“It delivers access to affordable financial services at scale to a financially stressed community. We have two guard rails that are always available,” Shah explained. “One is a cap on the amount you can access, which can be 40 to 60 percent of what you have already earned. Second, you don’t pay per transaction, you only pay $5 a pay period when you use PayActiv. And we don’t provide just access to your money, you can pay bills, load cards, you can call Uber, pay for Amazon through us. or get cash with no fees from a Walmart ATM.”

PayActiv became a Public Benefit Corporation, a certified B corporation, four years ago, Shah said. Its articles of incorporation describe its missions is to deliver affordable financial services. He’s in good company — Patagonia is another B corporation.

“I am the bank of the unbanked and underserved.”

PayActiv also helps them save money, with an interesting twist — they save in time.

“We allow users, who are hourly workers, to save in units of time. A backpack may be three hours of work. Or they can allocate 5 minutes a day toward savings, and in 10 days they can save $15. It all happens behind the scenes.”

Unlike some other wage access companies, PayActiv does not require users to transfer their accounts and direct deposit to the company or use a proprietary stored value card — they can move advanced wages to any card or account they choose.

PayActiv, which launched in 2014, now has more than 100 participating employers, including Walmart where it works with Even’s Pay Access, and empowers more than one million employees, Shah said.

Employers value it because companies have come to realize that financial stress has a real cost to them in employee distraction and occasional absenteeism.

PayActiv is a benefit that costs employers nothing, although some, around 20%, will pay part or all of the $5 fee when an employee takes early payout of his or her earnings.

That’s because it is good business — PayActiv employers saw a 19% reduction in turnover, Shah said, and the cost of replacing an employee can easily run $2,000 to $3,000. It also improves recruitment.

“We’ve become almost a financial services center for the unbanked,” Shah said. Between Uber, bill pay, and records of hours saved, employees may turn to it several times a day. A third say they use it to pay bills, another third to avoid late fees and a third to avoid payday loans.

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DHS Updates U.S. Critical Infrastructures Including Payments And Securities Settlement

The U.S. Department of Homeland Security last week released an update to its list of 16 critical infrastructures, which included financial services such as payments and clearing and settlement of securities.

“The Financial Services Sector-Specific Plan details how the National Infrastructure Protection Plan risk management framework is implemented within the context of the unique characteristics and risk landscape of the sector,” the department said in its announcement. “Each Sector-Specific Agency develops a sector-specific plan through a coordinated effort involving its public and private sector partners.”

The Department of Treasury is designated as the agency for the financial services sector. Other sectors considered critical include energy, transportation and communications.

Valerie Abend, managing director, Accenture Security, said the department took a comprehensive view of security.

“It took a look at what functions have to be done all the time, and let’s figure out how to protect them,” she said. “You pick one function and it will cross more than one entity; I think it is a really good way to manage risk.”

The DHS Cybersecurity and Infrastructure Security Agency (CISA) April 30 released what it termed the “inaugural set of national critical functions” but, in fact, the list goes back to 2010, 2013 and 2015.

“Led by CISA’s National Risk Management Center (NRMC), this effort represents an evolution in thinking with respect to risk management that focuses security and resilience efforts on cross-cutting functionality, instead of more static asset, organization, or sector-specific view.,” the departments said in its announcement.

“Identifying these National Critical Functions has been a collaborative process between public and private sector partners and marks a significant step forward in the way we think about and manage risk,” said CISA Director Christopher Krebs. “By moving from an individual, sector-specific lens to a more comprehensive, cross-cutting risk management framework, we can identify and manage risk in a more strategic and prioritized manner.”

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